Lexus one app

ONE PAYMENT, FIVE TIMES THE LEXUS

LEXUS ONE

With the new Lexus One monthly subscription you can enjoy up to five different Lexus hybrids a year. There’s no down payment, no long commitment, but everything else is included. -Introduction early 2020-

Turns driveways into catwalks

Using the Lexus One app, choose the model you want and within a week we'll deliver a head-turning Lexus Self-Charging Hybrid to your home or office. Equipped with pioneering Lexus Safety System +, inside you'll discover exquisite 'Takumi' craftsmanship that is the hallmark of every Lexus.


  

  
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    Lexus ONE app

    LEXUS ONE

    LEXUS ONE AT A GLANCE:

    Drive up to five Lexus hybrids a year
    Lexus concierge delivery to your doorstep
    Simple 6-month contract, no down payments, no hidden extras
    24,000 km / year free mileage
    All-inclusive monthly subscription includes maintenance, insurance, roadside assistance and all-weather tyres
    You can exchange your Lexus after 1 month

FREQUENTLY ASKED QUESTIONS

  • How does Lexus One work?

    "Lexus One is an exciting new way to ‘Experience Amazing’. Subscribe today using the Lexus One app (approval usually takes just one working day) and within a week we’ll deliver a Lexus hybrid of your choice to your doorstep. What’s more you can choose your next Lexus model as early as one month later. Switching to another Lexus model takes just a few clicks in the Lexus One app. Then we will deliver your next Lexus to your home or office and collect your current car. You can switch up to four times in a 12 month period, meaning you can enjoy five different Lexus hybrids within a year. Maybe you need a UX 250h compact crossover for the city, a larger NX 300h crossover for your summer holiday, or why not choose a sporty RC 300h coupé for a road trip along La Côte d’Azur? With the delivery of your first Lexus One car, an initial deposit of one month’s subscription fee will be charged to your account. After that, a pro-rata usage fee will be charged at the end of each month. Your Lexus One subscription includes up to 24,000 km annual mileage, full insurance cover, warranty, maintenance, roadside assistance, winter tyres and our exclusive ‘Omotenashi’ concierge service."

  • How do I sign up?

    "Simply download the Lexus One app and follow the instructions to create an account. You’ll need to provide details such as your phone number, email, postal address and date of birth, as well as a selfie of yourself and a photo of your credit card and driving licence. We will verify your information and approve your membership following internal Lexus guidelines. We may need to speak with you during that process. In most cases, we can approve an application within one business day. Then you’ll be all set to choose your first Lexus One car!"

  • Who is eligible to sign up for Lexus One?

    "You must be at least 25 years of age, reside in The Netherlands, have held a valid driver's licence recognised by the Dutch authorities for at least two years, provide a valid credit card and complete the application. In case of expat documentation, our team will get in touch to verify any further details. Once you've uploaded your documents, we’ll perform an identity check and a soft credit check via our partner, EDR Credit Services. Where possible, we aim to approve your membership within 24 hours or less."

  • How are the payments processed?

    "Your credit card will be verified when you sign up and your first payment charged when we confirm delivery of your first vehicle with a full month’s usage fee of your car. Subsequent payments will be charged on a monthly basis, based on which cars you drive and how much. Any additional charges will be billed as soon as they arise. In case of contract cancellation, your last bill will be balanced with your deposit, returning you any surplus amount. "

  • How does insurance, maintenance and servicing work?

    "Your subscription includes the use of a Lexus One hybrid, 24,000km annual mileage (to be treated pro-rata for your subscription period, regardless of number of switches), comprehensive insurance, maintenance, up to four car changes per year, delivery to your address and a dedicated call centre member for any questions. With regard to maintenance and servicing, we will do our best not to worry you with these details. However, occasionally we might suggest a vehicle switch/exchange in order to perform servicing work. In case of an unforeseen situation, you can use the app to notify us and we will make sure that you receive your next car as quickly as possible. You can view a digital version of your insurance card under 'Your profile' on the home screen of your Lexus One app. Hard copies of the insurance card can also be found in the glove box of your Lexus. Members of your family/household over 25 years old with valid driving licences are also insured. "

  • How will I be charged for extra mileage?

    If you exceed your allocated annual mileage of 24,000 km, you will be charged 7,5 cents / 1 km for the excess. Lexus One mileage balancing will be calculated at the end of 12 months based on your usage history. For example, if you’ve driven five different Lexus models over the year, your mileage with all of these cars will be added up and compared to your annual allocation of 24,000 km. Should you leave Lexus One before the year is up, your usage will be calculated accordingly (e.g. 16,000 km for 8 months). Where applicable, the excess amount will be communicated 7 days prior to the billing date and charged separately to your credit card.

  • Which Lexus models can I choose?

    Currently, the models offered under Lexus One are; CT 200h compact, IS 300h sports sedan, RC 300h sports coupé, ES 300h executive sedan, UX 300h urban crossover and NX 300h crossover. As demand grows, we plan to expand the Lexus One range. As with all Lexus models in the Netherlands, Lexus One cars are powered by the latest Lexus Self-Charging Hybrid technology.

  • What condition are the cars in?

    We will always deliver you the most recent version of the model you choose. We are also committed to delivering cars that are in excellent condition, are younger than 2 years and with less than 50,000 km on the clock. The majority of Lexus One cars are equipped with mid- to high-end grade packages (incl. automatic transmission, navigation, Bluetooth, leather seats, electric seat adjustment and the pioneering Lexus Safety System+), while options can vary based on model and specific vehicle. Although colour selection is not yet an option, during the delivery phase we may contact you to help satisfy your personal preference.

*Prices are subject to change